Privacy Policy

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Effective Date: July 1, 2025
JMC Exotic Detail – Northern Virginia, Maryland, and Washington, D.C.

This Privacy Policy describes how JMC Exotic Detail ("we," "our," or "us") collects, uses, and protects the personal information of clients ("you") when you engage with our services or visit our website.

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and service address
• Vehicle Information: Make, model, condition, and service history
• Payment Information: Payment method details (processed securely through third-party platforms)
• Communication Data: Messages, inquiries, and notes related to bookings or customer service
• Website Data: IP address, browser type, and general usage patterns (collected via cookies or analytics tools)

We use your information to:

• Schedule and confirm mobile detailing services
• Communicate regarding service details, changes, or follow-ups
• Process deposits and payments
• Maintain service records and customer history
• Improve our website, marketing, and overall customer experience
• Comply with legal or insurance obligations

We implement industry-standard safeguards to protect your personal information. This includes:

• Secure storage of customer records
• Use of trusted, encrypted third-party platforms for payment processing
• Restricted access to sensitive customer data

We do not sell, trade, or rent your personal information to third parties.

We only share your data in the following limited scenarios:

• Payment processors (e.g., Venmo, Stripe, Square)
• Insurance providers, only in the event of a damage claim
• Legal authorities, if required by law

You have the right to:

• Request a copy of your data we have on file
• Request that we correct or delete your personal data
• Opt out of marketing or promotional communications at any time

To make a request, contact us using the information below.

We retain customer records and service history for up to 5 years, unless a longer period is required by insurance or legal obligations.

Our website may use cookies or analytics tools (like Google Analytics) to improve performance and understand user activity. These tools do not collect sensitive personal data and are used solely to enhance user experience.

We may update this Privacy Policy periodically. All updates will be posted on our website and effective immediately upon posting.

If you have questions or wish to make a data request, please contact us:

Phone: 703-677-8639
Email: josh@jmcexoticdetail.com
Website: https://jmcexoticdetail.com